Shipping Policy

At our online clothing store within Zambia, we offer shipping to all locations within the
country. Our shipping policy is as follows:

  1. Processing time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.
  2. Shipping time: Our standard shipping time is 1-3 business days for orders withinZambia. However, shipping times may vary based on the destination and shipping method selected at checkout.
  3. Shipping costs: We offer free shipping for orders above ZMW 80,000 within Zambia. For orders below this amount, shipping costs will be calculated based on the weight and destination of the order. Shipping costs will be displayed at checkout before payment is made.
  4. Tracking information: Once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track the status of your shipment.
  5. Delivery: Orders will be delivered to the address specified at checkout. Please ensure that the address provided is accurate and complete. Please note that shipping times may be delayed due to unforeseen circumstances, such as weather conditions or logistical challenges. We will do our best to keep you informed of any delays and to ensure that your order arrives as soon as possible. If you have any questions or concerns regarding our shipping policy, please contact us for assistance.