YOUR PRIVACY IS IMPORTANT TO US
Why we collect Data and how we use it
Ntemba24.com believes you have the right to know why and what information we collect when you visit our Website. We value our relationship and the data you share with us from time to time. We are totally committed to maintaining this data with the utmost of confidentiality.
For visitors to the Website, our web server, on specific occasions, recognizes and stores your computer’s IP address through the use of cookies. This is used only as a support feature to ensure our customer’s identity. Your computer provides this information automatically each time you log on, unless you have activated blocking technology available in some browsers. We also may combine your IP with other information you provide us like your e-mail address. You provide this information when, for example, you send us an e-mail, fill out a registration, answer a product review, complete a fulfilment order or sign up for a site newsletter.
We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
We intend to use the Information only for the purpose of (1) fulfilling our obligations under any offer, sale and purchase contract and/or any other contract between You and Us, (2) publishing reports on trends in the usage of the Website and fulfilling the purpose of Your interaction with the Website (3) providing information to Our employees, contractors and affiliates that need to know the information in order to process Your order on our behalf or to provide services available at the Website and who have agreed not to disclose it to others. (4) Rendering services related to our business such as warranty or after-sales services, (5) providing you with our latest product information and other related information from time to time, and/or (6) asking your opinions regarding our products and/or services.
If you object to your Information being transferred or used as stated above, please do not use the Website.
What Data we store & safeguarding of your Data
Ntemba24.com registers users to enable us to provide you with our various products and/or services, we ask you to provide us with your information. Your information and records described above (hereinafter referred to as the “Information”) will be stored and maintained in our database only and will be kept in confidence by us. We will safeguard, according to strict standards of security and confidentiality, any Information our customers share with us. We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that Information.
When you register or make a purchase on Ntemba24.com, we would be using the information to serve you better. Below is a list of information we store:
• Name and contact details
• Transaction history
• Communications record
Ntemba24.com, on your acceptance, will send regular communication via e-mail or SMS, with an intention of keeping you updated with the latest progress on your order/delivery/status or marketing promotional offers. If you would like to correct, update or delete the Information stored in our database, or if you would like to stop receiving marketing materials, emails, newsletters from us, simply unsubscribe or feel free to contact us to have us do that for you.
Please be advised that our company is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party’s website which is linked to or from our web site (if any). Your access to such a linked website, and your providing personal information to such a linked website, are entirely at your own risk.
Ntemba24.com site accepts the following cards: Visa and Master card and moblie money payments. Card and moblie money payments transactions will be acquired for Ntemba24.com via approved reputable payment gateways. Our payment gateways use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3). When you purchase from Ntemba24.com, we do not store your sensitive debit/credit card data on our site and all such details are handled by our secure payment gateway provider DPO Group. Payment data is stored by DPO Group hence eliminating payment data from our network ensuring you our customer that your sensitive payment information is safe.
The tokenization process replaces sensitive payment data with a unique identifier or token that cannot be mathematically reversed. Typically, the token will retain the last four digits of the card as a means of accurately matching the token to the payment card owner, enabling Ntemba24.com to run our operations without your card data stored on our website, eliminating the risk of fraud and in the unlikely event of a hack of our site, rendering payment card data meaningless to the hackers.
Who we are
Ntemba24.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
